Monday, 20 May 2013

Check list to send Email Campaigns from SugarCRM

Greetings from Urdhva Tech!

Today I came across very famous head scratching issue of "Email Campaigns sent out from SugarCRM Not working!!"

Once I did it for a client and did a smart save of the steps I performed! Voila!!

Check 1 : You have to set up Campaign email from Campaigns > Set up Email. It will take a little time to test the configuration. (Not from Admin panel)

Check 2 : You need to confirm whether the cron job is set up correctly on server and running timely.

Check 3 : You should have valid Campaign, which has status = Active, Type = Email. Campaign should have Email marketing set up(It has to set up exactly at hours you want to send email at) for the targeted Target List.

Check 4 : Target List should not be of type "Test".

Check 5 : Go to Campaign and Press Send Emails. And follow till end, which will queue up emails and then cron job will do the task.

Drop comments, they are precious for us!

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  1. Thanks for sharing the check list with us; it’s going to prove useful for all online email marketers and advertisers.

    Email Services India

  2. Excellent blog you’ve got here.It’s difficult to find high-quality writing like yours nowadays. I really appreciate individuals like you! Take care!! Please check out my site.
    Targeted Email List

  3. I having the problem on sending campaign email.
    I have followed all steps, but my campaigns email is not working

    1. Sorry to respond to your comment so late. Are you still struggling to put this to work?


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